Last updated: July 21, 2026

1. Overview

At Global Hub Pakistan, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help. Please read our exchange and returns policy carefully before placing your order.

2. Exchange Policy

We offer exchanges within 7 days of delivery. To be eligible for an exchange:

Item must be unused and unwashed
Item must be in original condition with tags intact
Item must be in original packaging
You must provide proof of purchase (order confirmation or WhatsApp order record)

We accept exchanges for the following reasons:

Wrong size delivered
Wrong item delivered
Manufacturing defect or damage

2.1 How to Request an Exchange

Contact us via WhatsApp at +92 331 559 6761 or email at globalhubpk.co@gmail.com within 7 days of receiving your order. Share your order details and photos of the item. Our team will guide you through the exchange process.

2.2 Non-Exchangeable Items

The following items cannot be exchanged:

Items that have been used or washed
Items without original tags or packaging
Items returned after 7 days of delivery
Sale or discounted items

3. Return Policy

We accept returns within 7 days of delivery if you simply wish to send an item back rather than exchange it. To be eligible for a return:

Item must be unused and unwashed
Item must be in original condition with tags intact
Item must be in original packaging
You must provide proof of purchase (order confirmation or WhatsApp order record)

3.1 How to Request a Return

Contact us via WhatsApp at +92 331 559 6761 or email at globalhubpk.co@gmail.com within 7 days of receiving your order, along with your order details and photos of the item. Our team will confirm eligibility and share the return address.

3.2 Non-Returnable Items

Items that have been used or washed
Items without original tags or packaging
Items returned after 7 days of delivery
Sale or discounted items

3.3 Refunds for Returns

As we operate on a Cash on Delivery basis, approved returns are refunded via bank transfer or Easypaisa/JazzCash within 5–7 working days of us receiving and inspecting the returned item. Return shipping costs are the customer’s responsibility unless the item was delivered incorrect or defective

6. Shipping Costs

Return shipping costs are the responsibility of the customer unless the item delivered was incorrect or defective.

7. Contact Us

For any exchange or return queries, contact us:

WhatsApp: +92 331 559 6761
Email: globalhubpk.co@gmail.com
Website: globalhubpk.com

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