Last updated: July 21, 2026
1. Overview
At Global Hub Pakistan, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help. Please read our exchange and returns policy carefully before placing your order.
2. Exchange Policy
We offer exchanges within 7 days of delivery. To be eligible for an exchange:
- Item must be unused and unwashed
- Item must be in original condition with tags intact
- Item must be in original packaging
- You must provide proof of purchase (order confirmation or WhatsApp order record)
We accept exchanges for the following reasons:
- Wrong size delivered
- Wrong item delivered
- Manufacturing defect or damage
3. How to Request an Exchange
Contact us via WhatsApp at +92 331 559 6761 or email at globalhubpk.co@gmail.com within 7 days of receiving your order. Share your order details and photos of the item. Our team will guide you through the exchange process.
4. Non-Exchangeable Items
The following items cannot be exchanged:
- Items that have been used or washed
- Items without original tags or packaging
- Items returned after 7 days of delivery
- Sale or discounted items
5. Refund Policy
As we operate on a Cash on Delivery basis, refunds are issued in the following cases only:
- Item is out of stock and cannot be exchanged
- Wrong item delivered and exchange is not possible
Refunds are processed within 5-7 working days via bank transfer or Easypaisa/JazzCash.
6. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item delivered was incorrect or defective.
7. Contact Us
For any exchange or return queries, contact us:
WhatsApp: +92 331 559 6761
Email: globalhubpk.co@gmail.com
Website: globalhubpk.com
